Terms & Conditions

Overview

These Terms & Conditions govern your use of the Renora Home website and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms.

Use of Our Website

By using this website, you agree to:

  • Use it for lawful purposes only

  • Not misuse, copy, or distribute content without permission

  • Not attempt to interfere with the functionality or security of the site

All content on this website, including images, text, and branding, is the property of Renora Home and may not be used without permission.

Products & Descriptions

We take care to ensure all product descriptions, images, and details are as accurate as possible.

However, due to the nature of many of our pieces — including handmade, natural, and textured materials — variations may occur in:

  • Colour

  • Texture

  • Shape

  • Finish

These variations are part of the character of each piece and are not considered faults.

Pricing & Availability

All prices are listed in Australian Dollars (AUD) and are subject to change without notice.

We reserve the right to:

  • Correct pricing errors

  • Cancel or refuse orders if incorrect information has been displayed

  • Limit quantities purchased

In the event of an order cancellation, you will be notified and issued a full refund.

Orders

Once an order is placed, you will receive a confirmation email.

We reserve the right to cancel or refuse any order at our discretion, including where there are issues with payment, availability, or suspected fraudulent activity.

Shipping & Delivery

Shipping timeframes and delivery information are outlined in our Shipping Policy.

While we aim to deliver within estimated timeframes, delays may occur due to factors outside our control, including supplier processing and courier networks.

Returns & Refunds

Our Returns & Refunds Policy outlines your rights and options in relation to faulty or damaged items.

We comply with Australian Consumer Law.

Limitation of Liability

To the extent permitted by law, Renora Home is not liable for:

  • Indirect or consequential loss

  • Delays in delivery outside our control

  • Minor variations in product appearance

Nothing in these Terms excludes your rights under Australian Consumer Law.

Third-Party Services

We may use third-party providers for payments, shipping, and website functionality.

We are not responsible for the performance or policies of these third parties.

Governing Law

These Terms & Conditions are governed by the laws of Australia.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will take effect immediately upon being published on this website.

Contact

If you have any questions about these Terms, please contact us at:

admin@renorahome.com

We aim to respond within 2–3 business days.