Terms & Conditions

Last updated: 21 January 2026

Welcome to Renora Home. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

1. General Information

Renora Home (“we”, “us”, “our”) operates this website. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of those changes.

2. Products & Descriptions

We take care to ensure all product descriptions, images, and details are accurate. However:

  • Colours may vary slightly due to screen settings
  • Measurements are approximate
  • Handmade or natural materials may vary in finish, texture, or tone

These variations are considered part of the character of our products and are not faults.

3. Pricing & Availability

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to modify or discontinue products at any time
  • Availability is not guaranteed until an order is confirmed

In the event of a pricing error, we reserve the right to cancel or refund an order.

4. Orders & Payment

By placing an order, you confirm that:

  • You are authorised to use the payment method provided
  • All information supplied is accurate and complete

Payment is processed securely through third-party payment providers. Renora Home does not store or have access to your payment details.

We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent activity.

5. Shipping & Delivery

Shipping times and costs are outlined in our Shipping Policy, which forms part of these Terms.

Delivery timeframes are estimates only. Delays caused by couriers, customs, or circumstances outside our control are not the responsibility of Renora Home.

Risk of loss or damage passes to you upon delivery.

6. Returns, Refunds & Consumer Guarantees

Our Refunds & Returns Policy forms part of these Terms & Conditions.

Nothing in these Terms limits or excludes your rights under Australian Consumer Law.

7. One-of-a-Kind, Sale & Made-to-Order Items

Certain items, including sale items, one-of-a-kind pieces, and made-to-order products, may have specific conditions regarding availability, returns, or cancellations. These will be clearly noted on the product page.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Renora Home or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to use this website for any unlawful purpose or in a way that may harm Renora Home or other users.

We reserve the right to restrict or terminate access if these Terms are breached.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these sites.

11. Limitation of Liability

To the maximum extent permitted by law, Renora Home is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Where liability cannot be excluded under Australian Consumer Law, it is limited to the remedies provided by law.

12. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: admin@renorahome.com
Business: Renora Home
Location: Australia